Privacy & Cookies Policy

This Privacy Policy outlines our practices regarding the data collected through this website. By using our services, creating an account, or purchasing our publications, you consent to the data practices described in this policy.

This website is operated by Rajkamal Prakashan Pvt. Ltd.

For the purpose of this policy, references to "Rajkamal Prakashan Samooh", "We", "Us", or "Our" include Rajkamal Prakashan Pvt. Ltd., its registered office in New Delhi, its branch offices located across four cities in India, and all its 12 associated publications (including Rajkamal Prakashan, Radhakrishna Prakashan, Lokbharti Prakashan, and others managed under the group).

We may collect and process the following categories of personal data:

• Identity & Contact Data: Your name, email address, phone number, and billing and shipping addresses.

• Transaction & Payment Data: Details of the books (print or digital) you purchase and secure payment information or payment tokens processed through authorized third-party payment gateways. We do not store your complete payment card details.

• Technical Data: Your IP address, browser type, device information, operating system, and information about how you access and use our website.

• Usage Data: Information about your interactions with our website, including pages visited, browsing patterns, and preferences.

We use and share your data within our infrastructure for the following reasons:

• To fulfill, ship, and deliver book orders originating from any of our 12 group publications.
• Since our 12 publications operate from various registered addresses and our branches exist in multiple cities, your data may be securely shared within the Rajkamal Prakashan Samooh to streamline order dispatch, inventory management, and customer support.
• To send you updates regarding new releases, literary festivals, book launches, meet and greet events, and specific publication catalogs (with your explicit consent).

We do not sell your data. We only share data with essential third-party service providers, such as:

• Logistics & Courier Partners: To ship books from our various branch warehouses to your address.

• Payment Gateways: To execute secure financial transactions.

• Legal Compliance: When mandated by the Information Technology Act, 2000, or other applicable Indian laws.

We employ robust technical and organizational security measures (including SSL encryption) to prevent unauthorized access or data breaches. We retain your personal information only as long as your account is active or as legally required for tax and accounting purposes.

You have the right to access, correct, update, or request the deletion of your personal data from our records.

Cookies are small text files placed on your device to help our website remember your preferences, keep you logged in, and maintain items in your shopping cart.

Our website uses cookies to provide a seamless experience. We use:

• Strictly Necessary Cookies: Essential for system operation, managing user accounts, and securing the multi-imprint shopping cart.

• Performance & Analytics Cookies: To track which author profiles or specific publishing imprints are generating interest, helping us optimize website performance.

• Targeting & Marketing Cookies: To remember your reading preferences (e.g., poetry, fiction) across our different categories, allowing us to recommend relevant books from the entire group collection.

You can modify or block cookies through our website's Cookies Consent Banner or directly via your web browser settings. Please note that disabling strictly necessary cookies may prevent you from placing orders successfully.